COVID-19 Sales and Service Update as of: 3-25

 

Due to Covid-19, and per Branson city ordinance, Branson Hot Tubs and Pool’s showroom must be closed to the Public until further notice.

 Sales:
We are answering phone calls. We will have Curbside Pick-up available. Please call 417-337-9782 and pre-pay for your order before you arrive. When you arrive at the store, call us and we will bring your order out to you.

 If you have a water test:

1. Call and tell us that the water sample is outside our door. (Make sure your name and phone number is on the bottle.)
2. We will bring the sample in, run your analysis, and call you when it’s complete. (If you would like to wait in the parking lot, we can call when it’s done and bring out any water care items you may need.)

 Service:
Our outside service of pools and hot tubs will continue on an as-needed basis. We do ask that you do not approach our technicians for their safety and yours. We also ask that you keep your pets inside during our service.  If you need something or have a question while they are on your premises, Social Distancing is appropriate.  If they need to contact you about your pool or hot tub, they will contact you by phone call, text, or email.

As you can imagine, the situation that we are all in changes on a daily basis. We ask you to bear with us as we do our best to accommodate our customers’ needs.

Our hours during this time will be Monday through Friday 8am – 5pm.

Be Safe and Stay Well!

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